JOB SUMMARY:
The Dietary Aide is accountable to support all aspects of optimal food service to meet the needs of the residents in accordance with infection control, quality management, legislative requirements and the organization standards.

KEY RESPONSIBILITIES (but not limited to):

• Serving orders for the first and second menu choices from residents (by resident name and preference selection, following likes and dislikes, and allergies).
• Assists in the preparation of meals, serving meals and beverages, following residents’ diets and food preferences, using proper portion sizes.
• Maintains food handling protocols and infection control practices in keeping with public health practice and the Ministry of Health and Long-Term Care standards.
• Setting and clearing tables in the dining rooms and washing/sanitizing tables, chairs, serveries.
• Performs other duties as assigned.

KEY QUALIFICATIONS (but not limited to):

• Successful completion of a Food Service Worker or Food and Nutrition Management training program from an established college as listed in the Ontario Colleges of Applied Arts and Technology Act, 2002 or a registered private career college in Ontario or
• Successful completion of a post-secondary diploma in Food and Nutrition management or
• Successful completion of a post-secondary degree in Food and Nutrition from an accredited university.
• Must maintain a current Food Handler’s Certificate.
• Ability to operate institutional cooking equipment, for example, dishwasher, conveyor toaster, and meat-slicer.
• Must have effective verbal and written English communication skills.

KEY RESPONSIBILITIES (but not limited to):

• Preparing food in accordance with the regular and therapeutic menu, the standardized recipes for the home and meets time requirements for meal times.
• Assisting in serving meals following residents’ diets using appropriate serving utensils and portion sizes to residents (by name of resident).
• Quality control of menu products such as tasting samples, labelling and keeping daily samples for testing for seven (7) days, monitor and discard samples in accordance with the organization policies and procedures.
• Communicates and consults with the Director of Dietary Services regarding any menu substitutions if necessary and records and reports appropriately.
• Ensures use of proper and safe food handling techniques.
• Performs other duties as assigned.

KEY QUALIFICATIONS (but not limited to):

• Chef training or culinary management diploma from a program that meets the standard established by the Ministry of Training, Colleges, and Universities.
• Must maintain a current Food Handler’s Certificate.
• At least 1 year experience as a cook in the Food Service Industry.
• Red Seal Designation preferred.
• Must be knowledgeable with respect to the nutritional and other appropriate needs of geriatric residents.

Key Responsibilities

• To demonstrate initiative in handling the day to day requirements of the executive;
• To respond to and screen calls/emails /visitors  promptly  and handle appropriately;
• To schedule /coordinate all appointments and meetings;
• To coordinate travel arrangements for the Executive;  including flights, hotel & car reservations & prepare an itinerary for the Executive;
• To prepare presentation materials, or statistical reports  and distribute as required;
• To maintain and process expense accounts for the executives;
• To develop & maintain a well organized filing system  that permits easy reference and rapid retrieval of information ;
• To attend meetings and take minutes as appropriate, including room set up and clean up at the end of the meeting;
• To conduct research and compile data as required;
• To prepare and/or edit internal and external letters, memos and emails;
• To continually expand and update professional knowledge;
• To work collaboratively as part of the Administrative Professionals team, taking an active & participatory role in the Administrative forum;
• To uphold & promote the organization’s values & philosophy relating particularly to ethics, morality, & integrity as set out in Revera’s Code of Conduct;
• To complete all other duties as required.

Qualifications

• Completion of post secondary Business/Admin course
• Five to eight years work experience as an Administrative/Executive assistant, preferably working for Management / Executive
• Must be proactive, self-disciplined and able to demonstrate a high level of productivity
• Highly organized and detail oriented; able to multitask, work under pressure and meet deadlines
• Demonstrated excellence in communication skills, both written and verbal
• Demonstrated ability to effectively prioritize work and workflow
• Must present a professional and polished image at all times; exhibiting a friendly and personable approach
• Must  be very customer focused delivering exceptional service at all times.

Chartwell Scarlett Heights Retirement Residence accepts applications for the part-time position of Concierge. This role is an exceptional opportunity for an energetic and motivated person with excellent customer service skills. The ideal candidate must possess two (2) – three (3) years of related experience, sound knowledge of Microsoft Office as well as availability to work days, evenings, nights and weekends.Drawing on their extraordinary organizational and communication skills, the successful candidate’s responsibilities will include, but are not limited to, the following:     

This role is an exceptional opportunity for an energetic, enthusiastic person with one (1) – two (2) years of related experience in a retirement residence/long term home, hotel, or restaurant. You are a self-motivated individual who possesses effective communication and organizational skills and is a co-operative team player. The ideal candidate will be personable, have a good work ethic, and able to follow department regulations and standards. The incumbent has successfully completed a Food Handling Course and holds a diploma from a recognized college or a red seal designation. Experience with seniors is an asset. Availability to work days, evening and weekends is required.

Chartwell Renaissance Retirement Residence accepts applications for the casual position of Concierge. This role is an exceptional opportunity for an energetic and motivated person with excellent customer service skills. The ideal candidate must possess two (2) – three (3) years of related experience, sound knowledge of Microsoft Office as well as availability to work days, evenings, nights and weekends.Drawing on their extraordinary organizational and communication skills, the successful candidate’s responsibilities will include, but are not limited to, the following:     

Chartwell Scarlett Heights Retirement Residence accepts applications for the part time position of Concierge. This role is an exceptional opportunity for an energetic and motivated person with excellent customer service skills. The ideal candidate must possess two (2) – three (3) years of related experience, sound knowledge of Microsoft Office as well as availability to work days, evenings and weekends.

This is a one-year contract. 

Drawing on their extraordinary organizational and communication skills, the successful candidate’s responsibilities will include, but are not limited to, the following:     

As a valued member of the team, the Director of Resident Programs demonstrates a commitment to resident safety by providing quality care in accordance with organization’s vision and mission.

RESPONSIBILITIES (But not limited to):
• Direct, co-ordinate, approve/plan, schedule, implement, and evaluate resident activities, while ensuring a wide range of activity and leisure programs that meet the residents’ physical, social, emotional, intellectual and spiritual needs.
• On-going assessment of individual resident activity and leisure requirements, interests and abilities in order to identify needs, develop appropriate supports to optimize resident involvement, and introduce new and/or modified activities/programs/services as applicable.
• Works with the Director of Administration in budget development and maintains the approved budget. Facilitates department budgets by ensuring sufficient resources/equipment are available through budget preparation, maintenance and the hiring of appropriate and adequate staffing levels.
• Assist and Support the Residents’ Council in hold meetings and voicing their concerns and suggestions, and in turn, respond to issues raised by the residents.
• Ensure that the Programs Department operates in compliance with the relevant provincial standards and legislation, as well as the organization policies and procedures.
• In collaboration with the Nursing Department, implement and/or support the restorative care program.
• Lead, co-ordinate, and evaluate the facility Spiritual Care program.
• Coordinate and lead the home-specific Spiritual Care Committee.
• Promote a multidisciplinary approach to resident care by ongoing liaison with other departments in relation to individual resident’s needs and participation in the care planning process.
• Ensure effective communication with all residents, family members, staff and volunteers.
• Facilitate departmental meetings and participate in home specific committees.
• Participate in multidisciplinary care conferences and corporate conferences as required.
• Act as a resource and support for the Programs Department by implementing, as well as educating and presenting on best practices to staff.
• Administer a quality assurance program for the Programs Department in keeping with the “Continuous Quality Improvement” program for the facility. This includes but is not limited to monthly audits and program evaluation.
• Seek opportunities to collaborate with other therapy programs i.e. pet therapy, music therapy, art therapy, and to connect the home with the community.
• Maintain awareness of changes within the profession and seek continual educational opportunities.
• Knowledgeable of the Residents’ Bill of Rights.

Human Resources Specific:
• Recruits, hires, trains, promotes, transfers and dismisses department staff in consultation with the Executive Director and Human Resources.
• Schedules work required for all department staff.
• Supervises all performance related activities of the department staff
• Handles labour relation issues, including disciplining staff, according to the union contract and Human Resources guidelines.  Engages Executive Director and Human Resources department for advice as needed.
• Conducts staff appraisals on an annual basis.
• Provides in-service opportunities for all staff to enhance staff performance.
• Ensures orientation is provided for all new employees of the department.
• Ensures documentation is on file for all in-services held for department staff.
• Ensures documentation is on file for all disciplinary action taken with department staff.
• Create and revise basic job descriptions for department staff.
• Attends all pertinent in-services offered at the home affecting the provision of resident care.
• Manage, orientate, direct, co-ordinate, implement and evaluate the facility Volunteer Program and actively promote the recruitment of new volunteers.
• Managing WSIB claims and minimize negative impact to NEER statement;
• Manages the Return to Work process and/or arranges modified work programs for department employees.

Occupational Health & Safety – Manager/Supervisor Responsibilities include but are not limited to:
• Take every reasonable precaution for the protection of the workers;
• Ensure a worker wears personal protective equipment and protective devices and clothing as required by the Employer;
• Advise the worker of any potential or actual health and safety hazards present in the workplace and ensure workers work in a manner required by the OHSA and the regulations;
• If prescribed, provide the worker with written instructions about the measures and procedures to be taken for the safety of the worker;
• Ensure compliance with all legislated requirements and continuous improvement in health and safety is the highest priority;
• Provide instruction, information, education and training to all workers, contractors and visitors.
• Leisureworld is a 24/7 operation, flexibility to work a variety of shifts as required operationally.
• Other duties as assigned.

QUALIFICATIONS:
• Minimum 3 years equivalent experience in management, program planning, implementation, and evaluation.
• 3-5 years experience in Long Term Care with specialized knowledge of Gerontology.
• At least one year of experience in a health care setting.
• Experience or knowledge in recruitment, selection, orientation, placement and supervision of volunteers.
• Knowledge of programs and techniques in recreation, leisure and restoration.
• Knowledge of community resources.
• Innovative resident-centered approach to programming.
• Demonstrates effective leadership, interpersonal and organization skills.
• Ability to motivate others.
• Listens to others in an unbiased manner, respects points of view of others, and promotes the expression of diverse opinions and perspectives.
• Competency in Point Click Care and MS Office an asset.
• Must have effective verbal and written English communication skills.

EDUCATION:
• A post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university.
• Current Standard and/or Emergency First Aid and CPR Certification.
• Food Handlers Certificate required.

WE INVEST IN YOU:
• Tuition Assistance
• Continuous growth and development
• Self-fulfillment through meaningful relationships with clients
• Employee Recognition and Discount Programs
• Employee Referral Bonus
• A dynamic and supportive working environment