The successful candidate will provide personal care, housekeeping, and laundry services for senior adults in a retirement residence setting. In addition, the incumbent will also be responsible for medicine administration. He/she will possess current CPR; experience in a retirement setting is an asset, as is PSW/HCA certification. Availability to work days, evenings, nights and weekends is required.

Successful candidates must provide a current criminal record check and vulnerable sector search.

The ideal candidate will be a positive person who will coordinate programs to meet the residents’ interests and needs. Reporting to the Recreation Therapist, the Recreation Aide possesses the ability to develop, implement, and evaluate diversified programs and services to meet the physical, cognitive, social, emotional, and spiritual needs of all residents.

The incumbent will have a minimum of 1-3 years of experience with activity planning, preferably in a long term care residence and excellent computer skills. A Degree or Diploma in Recreation/Activation/Leisure studies or a related field is required along with current first aid and CPR certification. Availability to work days, and weekends is also required.

Drawing on their excellent communication and organizational skills, the successful candidate’s responsibilities will include, but are not limited to, the following:

• Identifying and assessing the residents’ needs to develop fulfilling activities;
• Encouraging resident participation in programs;
• Providing one on one support to residents while promoting interrelationships within our community;
• Providing support with the process of forecasting and monitoring expenditures of funds allocated to activation/recreation budgets;
• Providing residents with a safe and comfortable environment by remaining aware of risk management issues that could compromise safety or incur liability;
• Maintaining excellent documentation systems;
• Participating in strategic planning and quality management practices.

Reporting to the VP Quality & Health Innovation, and working closely with all Divisions, this position is responsible for the development, implementation and evaluation of systems, structures and processes specific to professional practice to ensure the provision of quality resident care and service and achievement of program and organizational performance outcomes. 

RESPONSIBILITIES

• Supports and strengthens clinical governance systems and practices corporately and at the home level;
• Chairs corporate interdisciplinary professional advisory committee and liaises with and monitors functioning, activities and outcomes of similar committees in owned and managed homes;
• Promotes implementation of best practice clinical systems and processes to advance assessment, planning, delivery and evaluation of resident care and services across Extendicare owned and managed homes;
• Monitors complaints, critical incidents and clinical competence and works with QUIP and Ops teams to develop policies, programs and practices that address knowledge-skill-attitude gaps and underlying system problems;
• Conducts investigations into complaints, adverse events or other care-related issues
• Contributes to the production of applied research, reports, analyses and tools and resources to drive improvements in resident care and nursing practice;
• Works with HR and divisional leaders to develop, implement and evaluate human resource systems and practices that ensure the highest levels of professionalism, clinical competence and interdisciplinary communication and collaboration;
• Leads the development and evaluation of strategies to enhance resident rights and a corporate safety culture;
• Monitors developments in external environment and maintains strong relationships with professional associations, regulatory bodies and stakeholder groups;
• Fosters communication, teamwork, and an organizational culture of continuous quality improvement;
• Represents Extendicare at professional conferences and meetings and serves as media spokesperson when required;
• Other duties as assigned.

QUALIFICATIONS 

• Registered Nurse with the College of Nurses of Ontario. Advanced practice skills within a clinical discipline. Master’s degree preferred;
• Minimum 10 years’ experience in progressively responsible clinical leadership positions, including mentoring, coaching, teaching and/or management experience, ideally in long term care setting;
• Expertise in development, implementation and monitoring of professional standards of practice and interdisciplinary practice models;
• Evidence of innovative leadership and management;
• Proven ability to foster a shared governance model of decision making;
• Expertise in continuous quality improvement and application of Lean philosophy and framework;
• Excellent interpersonal skills in negotiation, conflict resolution and consensus building with a participative / consultative style that builds a sense of team, promotes collaboration and facilitates consensus;
• Ability to relate effectively with front-line staff and all levels of management, as well as physicians, allied health professionals and external partners and vendors;
• Excellent presentation, oral and written communication skills. Media relations experience an asset;
• Deep commitment to relationship-centred care, culture change and customer service;
• Knowledge of comprehensive safety programs and practices including staff safety, resident safety, and environmental safety and participation in regular in-service education in this area. Labour relations experience an asset;
• Excellent interpersonal skills and customer service orientation when dealing with residents, families, colleagues, volunteers and other members of the community and public.

Reporting to the Manager of IT Support Services, the PC Support Services Assistant will be responsible for the following:

RESPONSIBILITIES:

• Setup new computers to replace older models.
• Prepare the older models with new image and to be set up in other areas.
• Install non-standard software and hardware.
• Move computer equipment.
• Assist in answering phones.
• Any other duties as assigned by the Manager of IT Support Services.

QUALIFICATIONS:

• College or University student.
• Good organization, coordination, communication and interpersonal skills.
• Excellent computer skills.
• Customer service oriented.
• Attention to detail.

RESPONSIBILITES

·         Provide coaching and leadership to payroll and benefits employees

·         Provide an opportunity for growth and development; create an environment which

will increase knowledge and skills among all employees

·         Oversee the processing of T4s, T4As, PIER Program, EI premiums, union dues, statutory deductions, and garnishments

·         Plan, organize, manage and evaluate the payroll production and benefits systems

·         Manage all aspects of payroll and benefits administration

·         Develop, implement and measure quality indicators for continuous improvements

·         Analyze and implement process improvements

COMPETENCIES

·         Minimum 5 year experience supervising a large payroll and benefits service team;

·         Extensive experience with multi-union, multi-provincial payroll system

·         Experience in managing complex database systems

·         Experience in interpreting and applying complex policies and procedures

·         Experience in project management, research and development

·         Post-secondary education in business administration or related field;

·         Canadian Payroll Manager Designation

·         Minimum 5 years work experience in payroll and benefits

·         Strong leadership skills to direct the work of employees

·         Excellent communication, organization, time management, and multi-tasking skills

·         Customer-focused attitude, with an emphasis on building and maintaining

relationships with clients

·         Ability to generate creative solutions and new approaches to daily challenges

·         Ability to meet tight deadlines

·         Excellent working knowledge of the Microsoft Office Suite and an aptitude for

computer software applications

·         Sound knowledge of accounting & human resource principles

Reporting to the Accounting Manager, ECI Assist, this position is responsible for timely and accurate production of financial reports and analysis, annual and quarterly budgets, and providing overall support to the Manager.

RESPONSIBILITIES

• Review and prepare monthly reporting packages, including income statement and balance sheet
• Prepare & review variance analysis schedules
• Assist in setting up financial reporting for new Managed Homes brought under contract and ensure smooth transition to ECI financial processes and reporting
• Assist with the preparation and review of annual budgets
• Prepare and maintain procedures for preparation of financial statements by Analysts
• Review audit packages and liaise with auditors
• Communication with Administrators and Owners including various presentations
• Review current procedures and develop efficiencies
• Ensure consistency of reporting and procedures between Analysts
• Supervision, support and mentoring for direct reports
• Other various projects as assigned by the Manager

QUALIFICATIONS

• Designated CA/CMA/CGA with 2-5 years of experience in a financial/accounting role
• Strong understanding of accounting processes
• Experience with computerized accounting environment
• Advanced working knowledge of Excel
• Supervisory experience an asset
• Excellent communication, organization, analytical, presentation and interpersonal skills
• Ability to work well under pressure
• Ability to collect and use information to think through problems and solutions
• A customer-service focused attitude, with the ability to understand and identify customers needs and explain information to various levels of users
• Team player

JOB SUMMARY:
Reporting to the EVP, Long Term Care Operations, the Executive Assistant shall perform all required administrative duties associated with the operations of the organization. The Executive Assistant maintains discretion and confidentiality with relationships and sensitive information at all times.

KEY RESPONSIBILITIES (but not limited to):

• Provides document preparation support including word processing, advanced PowerPoint presentations and Excel spreadsheets; effectively edits, revises, formats and proofreads documents. Proactively assists in the preparation of routine correspondence, meeting materials, minutes and reports as required. With minimal supervision, prepares all files for meetings.
• Manages and monitors the electronic calendars. Schedules appointments, and provides responsive and proactive support in ensuring meetings are scheduled/rescheduled; takes appropriate action to rationalize and prioritize competing demands from various sources within and outside the organization.
• Coordinates travel arrangements: ensures all flight, accommodation, meal planning and processing of expenses is completed within corporate policies. Prepares detailed itineraries as directed.
• Works independently on projects and must be able to work under pressure at times to handle a broad variety of activities and confidential matters with discretion.

• Communicates in person and through a variety of different correspondence with high level internal and external contacts, such as vendors and senior leadership.

• Performs other duties as assigned.

KEY QUALIFICATIONS (but not limited to):

• Three (3) to five (5) years’ experience supporting executive level management,  preferably in a public sector Head Office environment.
• A Diploma or Degree from a post-secondary institution and/or a vocational school is preferred.
• Advanced knowledge of and demonstrated proficiency with MS Office (Outlook, Word, Excel, and PowerPoint) and Adobe; good working knowledge of Social Media platforms.
• Strong organizational skills with demonstrated ability to work under pressure to meet deadlines and coordinate multiple tasks with a high level of initiative and accuracy; proven ability to prioritize in a fast paced and constantly changing environment.
• Excellent interpersonal skills and the ability to build relationships with key stakeholders, external partners and clients. A problem solver able to work independently and exhibit excellent judgment with complete confidentiality of information.

Responsibilities of the PSW include: reporting observations in the client’s condition, especially changes from normal behavior; proper documentation procedures; performing client care according to the agreed upon Client Care Plan; assisting with simple health care routines such as reminders to maintain dietary restrictions, medication regimen, and recommended exercises; teaching of safety and home management skills, while promoting independence; immediately reporting any emergency situations to the Client Care Manager and/or Charge Nurse; and much more!

Personal attributes of a successful PSW at Preferred Health Care Services include: flexible and creative, reliable, mature, friendly and courteous with a desire to help.

EDUCATION:                                                                                                               
Must have a current Personal Support Worker certificate.
Current First Aid and CPR Certificate (Level C/HCP) an asset.
Updated Police /Vulnerable Sector Clearance completed.
Updated Medical TB completed.
Must have a valid driver’s license and own a vehicle.

WE INVEST IN YOU!

• Competitive Compensation and Benefits
• Build your own work schedule
• Paid Orientation Programs
• Professional Development through innovative Educational Opportunities
• Tuition Assistance Reimbursement
• Opportunities for advancement
• Self-fulfillment through meaningful relationships with clients
• Employee Recognition and Discount Programs
• Employee Referral Bonus
• A dynamic and supportive working environment

The Consultant must have their own vehicle and spends much of their time travelling (60%), at times being required to be out of town for extended periods. Candidates residing outside of the Toronto area will be given consideration for home-based work arrangements.

RESPONSIBILITIES

• Introduces processes, systems and product/system evaluations in areas of scope
• Provides policy recommendations and assists in the implementation of policies in areas of scope
• Reviews compliance to established standards and legislation
• Promotes and assists in the use of CQI processes and tools
• Keeps current on industry trends, attending educational forums and associations
• Identifies best practice opportunities and facilitates the exchange of best practice information and assists in establishing industry benchmarks
• Conducts internal research and literature reviews, developing, assessing and researching alternative cleaning practices and equipment
• Participates in specific facility improvement opportunities
• Assists Engineering in design, development, building and renovation projects
• Participates in strategic planning for program development
• Coaches Support Services staff in environmental management and processes, preparing and delivering programs and developing resources and educational materials
• Visits facilities to review sanitation and aesthetic outcomes as related to preventative maintenance programs and condition of surfaces
• Assists in the interview process for Support Services personnel as required
• Assists Regional Directors with facility specific recommendations
• Conducts data analysis including the comparison of budget targets to actual costs, product and/or system comparisons
• Provides consulting services to external clients
• Works collaboratively with other members of the Consultant team