• Passionate about providing the best service to your customers?

• Looking for work that has a higher purpose?

• Interested to join a team of passionate dedicated people who strive to be ‘the best’ in the industry?

• Looking for work/ life balance and a company that has values that align with your personal ones?

Then Amica Mature Lifestyles is for you!

Be a part of a brand new community! Scheduled to open this summer 2015, our newest facility is just steps away from the shore of Lake Ontario and features beautiful views of Bronte Creek. Amica at Oakville puts you at the centre of a vibrant and warm village.

As a future Amican, you model respect, a healthy lifestyle, independence, support, happiness and trust. You will have the ability to interact with, serve, and provide a social and safe living environment to our residents.

About Amica:

Amica™ is dedicated to creating and sustaining superior retirement residences that enrich the quality of life for seniors who want, and deserve more. Amica™ communities are NOT traditional “senior’s homes”. At Amica we believe that the expertise and dedication of our people are the foundation of our success. We are dedicated professionals with a sincere passion for caring, in a luxurious, service–rich environment.

A day in the life of a Dining Room Manager:

You will be responsible for the overall smooth operation of the Dining Room.  Provides through teamwork, motivation and strong leadership, the maximum delivery of service in all areas of the department, ensuring the principles of fine dining service are extended to all residents and guests.

You will also be responsible for all aspects of the employee process including employee development, hiring, payroll administration, and scheduling.  As a member of the management team, you will also participate in community operations including rotating duty manager shifts, program development budgets and resident relations.

How do I qualify?

You must have:

• Minimum 3 years supervisory experience in a fine dining service environment
• 5 years progressive experience in a variety of dining environments
• Food Handling Certificate
• Smart Serve or other approved alcohol service Certificate

What we are looking for:

• Demonstrates positive contributions to the Amica culture
• Previous hotel experience in a fine dining property
• Strong service orientation with demonstrated knowledge of all types of formal dining room service
• Excellent communication and interpersonal skills; team player skilled with motivating and coaching others
• Proven leadership abilities; approachable and diplomatic decision making style.
• Strong problem solving and decision making skills
• Detail oriented, with good organizational abilities
• Demonstrated ability to prioritize and respond with a sense of urgency when required

• Passionate about providing the best service to your customers?

• Looking for work that has a higher purpose?

• Interested to join a team of passionate dedicated people who strive to be ‘the best’ in the industry?

• Looking for work/ life balance and a company that has values that align with your personal ones?

Then Amica Mature Lifestyles is for you!

Be a part of a brand new community! Scheduled to open this summer 2015, our newest facility is just steps away from the shore of Lake Ontraio and features beautiful views of Bronte Creek. Amica at Oakville puts you at the centre of a vibrant and warm village.

As a future Amican, you model respect, independence, support, happiness and trust. You will have the ability to interact with, serve, and provide a social and safe living environment to our residents.

About Amica:

Amica™ is dedicated to creating and sustaining superior retirement residences that enrich the quality of life for seniors who want, and deserve more. Amica™ communities are NOT traditional “senior’s homes”. At Amica we believe that the expertise and dedication of our people are the foundation of our success. We are dedicated professionals with a sincere passion for caring, in a luxurious, service–rich environment.

A day in the life of a Chef de Cuisine:

You are responsible for the successful operation of the kitchen, delivery of outstanding food quality and service excellence.   You will foster outstanding teamwork, motivation and provide strong leadership to your team.  The successful incumbent will ensure that the five star luxuries Amica promise is delivered to our residents in the quality of the food and service we provide to them each and every day.  You will be responsible for the nutritional and dietary needs that ensure the well-being of our residents. As the Chef de Cuisine you will be a dynamic, customer focused, self starting leader with excellent communication skills and an eye for detail.

How do I qualify?

You must have:

• Red Seal Cook’s Qualification Certificate
• Food Handling Certificate
• Minimum five years as a Chef de Cuisine in a fine dining service environment
• Ten years progressive experience in a variety of dining environments
• Kitchen supervisory experience

What we are looking for:

• Demonstrates positive contributions to the Amica culture
• Certified Chef de Cuisine diploma
• Previous Hotel experience in a fine dining property
• Strong service orientation with demonstrated knowledge of all types of formal Dining Room service
• Excellent communication skills; team player skilled with motivating and coaching others
• Proven leadership abilities; approachable and diplomatic decision making style
• Strong problem solving and decision making skills
• Detail oriented, with good organizational abilities
• Demonstrated ability to prioritize and respond with a sense of urgency when required
• Self-starter with the ability to work without supervision

Reporting to the Regional Director, the Executive Director assumes ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for residents and staff.

RESPONSIBILITIES

• Provide leadership in the establishment; achieve the residence’s goals and objectives; and manage human, financial and physical resources for the various departments of the residence
• Select and develop employees; provide an opportunity for growth and development; create an environment that will increase knowledge and skills among all employees.
• Liaise and consult with residents, families and the community in order to maintain a good public image for the residence.
• Participate in the budgeting process and manage the operation of the facility within budget while overseeing the accounting operations for the residence.

QUALIFICATIONS

• A post-secondary degree from a program that is a minimum of three years in duration, or post-secondary diploma in health or social services from a program that is a minimum of two years in duration (required, subject to the “Existing Administrators OLTCHA Provision” requirement below)
• Administrator’s Certification (Minimum 100 hours of instruction time) completed or enrolled*) (required, subject to the “Existing Administrators OLTCHA Provision” requirement below)
• At least three years of working experience (required, subject to the “Existing Administrators OLTCHA Provision” requirement below):
• In a managerial or supervisory capacity in the health or social services sector, or
• In another managerial or supervisory capacity, if he or she has already successfully completed the Long Term Care Administrator Certificate (* noted above)

Existing Administrators OLTCHA Provision

Persons working or employed as Administrators on July 1, 2010, who do not have the above required qualifications, and who have continued to work in that position may be hired as Administrators if they:

• Have worked or been employed for at least three years as a long-term care home Administrator, and,
• Have successfully completed a program in long-term care home administration or management or, subject to the requirements of the OLTCHA, are enrolled in a program in long-term care home administration or management that meets the requirements of the Act.

Additional qualifications include:

• Post-secondary education in management
• Strong interpersonal and communication skills
• Strong leadership skills to direct the work of the employees
• Superb organizational, time management and multi-tasking skills
• Customer-focused attitude, with an emphasis on building and maintaining relationships with clients
• Ability to generate creative solutions and new approaches to daily challenges
• Knowledge of Occupational Health and Safety practices, principles and legislation
• Sound knowledge of basic accounting principles and applicable legislation
• Knowledge of the changing health care system is an asset.

The incumbent will report to the Resident Program Manager.

RESPONSIBILITIES

• Plan, implement and evaluate both individual and group activation program based on assessed needs and as assigned by the Supervisor.
• Set up and clean activity area as necessary and transport residents to and from programs. Monitor the behaviour and condition of residents during programs, and report any significant changes to the Supervisor and nursing staff as appropriate.
• Maintain program and resident records according to department policy. Communicate participation by residents to registered staff.
• Work cooperatively with other departments to meet resident needs.

QUALIFICATIONS

• Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university or enrolled in same required. If enrolled, must complete program within 3 years of hire date.
• Demonstrated written and verbal communication skills, as well as excellent documentation skills.
• Knowledge and demonstrated experience in one-one/group program planning, implementation and evaluation for both well and the cognitively impaired.
• Ability to work independently and ability to manage time effectively.
• Ability to plan, implement, evaluate new ideas, resident programs and volunteer initiatives.
• Knowledge and/or experience in working with the geriatric population especially those with cognitive impairments.

The incumbent will report to the Resident Program Manager.

RESPONSIBILITIES

• Plan, implement and evaluate both individual and group activation program based on assessed needs and as assigned by the Supervisor.
• Set up and clean activity area as necessary and transport residents to and from programs. Monitor the behaviour and condition of residents during programs, and report any significant changes to the Supervisor and nursing staff as appropriate.
• Maintain program and resident records according to department policy. Communicate participation by residents to registered staff.
• Work cooperatively with other departments to meet resident needs.

QUALIFICATIONS

• Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university or enrolled in same required. If enrolled, must complete program within 3 years of hire date.
• Demonstrated written and verbal communication skills, as well as excellent documentation skills.
• Knowledge and demonstrated experience in one-one/group program planning, implementation and evaluation for both well and the cognitively impaired.
• Ability to work independently and ability to manage time effectively.
• Ability to plan, implement, evaluate new ideas, resident programs and volunteer initiatives.
• Knowledge and/or experience in working with the geriatric population especially those with cognitive impairments.

Reporting to the Regional Director, the Executive Director assumes ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for residents and staff.

RESPONSIBILITIES

• Provide leadership in the establishment; achieve the residence’s goals and objectives; and manage human, financial and physical resources for the various departments of the residence
• Select and develop employees; provide an opportunity for growth and development; create an environment that will increase knowledge and skills among all employees.
• Liaise and consult with residents, families and the community in order to maintain a good public image for the residence.
• Participate in the budgeting process and manage the operation of the facility within budget while overseeing the accounting operations for the residence.

QUALIFICATIONS

• A post-secondary degree from a program that is a minimum of three years in duration, or post-secondary diploma in health or social services from a program that is a minimum of two years in duration (required, subject to the “Existing Administrators OLTCHA Provision” requirement below)
• Administrator’s Certification (Minimum 100 hours of instruction time) completed or enrolled*) (required, subject to the “Existing Administrators OLTCHA Provision” requirement below)
• At least three years of working experience (required, subject to the “Existing Administrators OLTCHA Provision” requirement below):
• In a managerial or supervisory capacity in the health or social services sector, or
• In another managerial or supervisory capacity, if he or she has already successfully completed the Long Term Care Administrator Certificate (* noted above)

Existing Administrators OLTCHA Provision

Persons working or employed as Administrators on July 1, 2010, who do not have the above required qualifications, and who have continued to work in that position may be hired as Administrators if they:

• Have worked or been employed for at least three years as a long-term care home Administrator, and,
• Have successfully completed a program in long-term care home administration or management or, subject to the requirements of the OLTCHA, are enrolled in a program in long-term care home administration or management that meets the requirements of the Act.

Additional qualifications include:

• Post-secondary education in management
• Strong interpersonal and communication skills
• Strong leadership skills to direct the work of the employees
• Superb organizational, time management and multi-tasking skills
• Customer-focused attitude, with an emphasis on building and maintaining relationships with clients
• Ability to generate creative solutions and new approaches to daily challenges
• Knowledge of Occupational Health and Safety practices, principles and legislation
• Sound knowledge of basic accounting principles and applicable legislation
• Knowledge of the changing health care system is an asset.

The incumbent will report to the Resident Program Manager.

RESPONSIBILITIES

• Plan, implement and evaluate both individual and group activation program based on assessed needs and as assigned by the Supervisor.
• Set up and clean activity area as necessary and transport residents to and from programs. Monitor the behaviour and condition of residents during programs, and report any significant changes to the Supervisor and nursing staff as appropriate.
• Maintain program and resident records according to department policy. Communicate participation by residents to registered staff.
• Work cooperatively with other departments to meet resident needs.

QUALIFICATIONS

• Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university or enrolled in same required. If enrolled, must complete program within 3 years of hire date.
• Demonstrated written and verbal communication skills, as well as excellent documentation skills.
• Knowledge and demonstrated experience in one-one/group program planning, implementation and evaluation for both well and the cognitively impaired.
• Ability to work independently and ability to manage time effectively.
• Ability to plan, implement, evaluate new ideas, resident programs and volunteer initiatives.
• Knowledge and/or experience in working with the geriatric population especially those with cognitive impairments.

Key Responsibilities

• To participate in the admission process including signing of the resident contracts and the maintenance of the business files according to the policies set out
• To ensure that bi-weekly payroll, payroll variance reports are properly inputted and submitted
• To monitor benefit eligibility, and coordinate provision of benefit enrolment packages to employees; ensure accuracy of completed forms and submit to Benefits in timely manner
• To coordinate submission of benefit changes and collection of payment arrears as necessary
• To maintain resident and employee personnel records and prepare reports as required
• To participate in the development of the departmental annual operating budget and ensure complianc e
• To communicate effectively with residents, family members, internal and external organizations
• To provide direction to staff in homes where applicable;
• To be responsible for the billing system and the maintenance of the resident trust accounts
• To ensure timely completion and submission of approved invoice package for office purchases
• To process forms and reports with respect to resident admissions, transfers and discharges
• To contact agencies regarding funding from residents
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To perform all tasks as assigned.

Qualifications

• Community college level business accounting courses or equivalent
• Previous related experience in a health care or retirement facility will be an asset;
• Must possess excellent written and oral communication skills
• Excellent & proven organizational, time management, problem solving & attention to detail
• Must have proven computer experience; familiarity with Microsoft Office applications
• Proficiency in a second language is considered an asset.
• Experience supervising 1-5 direct reports (in homes where applicable)
• Human Resource Experience will be an asset;
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

This is a six months contract.

Drawing on your extraordinary leadership, communication, and analytical skills, your responsibilities will include, but are not limited to, the following:

• Leading the management team to provide excellent care and services to the residence;
• The development of goals and objectives for the various departments within the residence;
• Setting standards of resident care and services to ensure they meet MOHLTC requirements;
• Hiring, orientating, evaluating, and educating staff; participating in matters surrounding union contracts;
• The development and management of the residence’s budget, including all costs related to environmental services and marketing programs.

The incumbent will be driving sales at our Chartwell Oakville Retirement Residence in Oakville, Ontario.

The successful candidate’s responsibilities include the following, plus others as assigned:

• Leverage Chartwell’s consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence;
• Drive occupancy levels and meet or exceed established sales targets:
• Manage telephone inquiries and convert to personal visit bookings;
• Conduct personal visits, follow up on leads, close sales through lease signings;
• Track sales activity in our CRM database and analyze reports to identify sales trends specific to the community and residence;
• Drive referrals and traffic:
• Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large: build a qualified lead database;
• Develop, promote, and implement marketing plans and events.

Required: Computer literacy, knowledge of the surrounding area and communities, valid provincial driver’s license and access to a vehicle.

Note:

• The successful candidate must provide a current criminal record check and vulnerable sector search;
• Flexible hours (evenings, weekends) may sometimes be required;
• The Compensation package is comprised of a base salary plus variable incentives driven by performance targets.